Tag Archives: Doug Katz

Question: You talk in the book about how important it is for managers to be aware of their impact on employees. But how do you get reliable information about your impact, especially the negative aspects? From whom should you get … Continue reading →

A violinist can’t make music without first tuning her strings. A golfer can’t sink a putt without first setting his hands in a proper grip. An actor can’t captivate her audience without learning her lines. And a manager can’t inspire … Continue reading →

So many managers make the unconscious assumption that “how they are as people” is how they can and should be as managers. Without giving it much thought, they figure that developing professional relationships with employees takes no more forethought and … Continue reading →